Services
Healthcare IT services built for real-world complexity.
Six service groups, staffed by specialists in each discipline - from RIS and PACS administration to integration, security, and hosting.
What we do
Everything we do, in six groups
Each group is staffed by specialists in that discipline. The scope of an engagement is drawn from these.
Clinical Systems
The imaging platforms themselves: management and optimization, updates and regulatory compliance, reliable storage and retrieval, and secure sharing of imaging data across the organization.
- Radiology information systems (RIS) - management, team support, and regulatory compliance
- Picture archiving and communication systems (PACS) - imaging management, availability, and performance
- Vendor-neutral archives (VNA) - one storage platform, with interoperability and lower storage cost
- Advanced visualization - 3D reconstruction and multi-modality views for diagnostic reading
- AI and data analytics - predictive analytics and trend identification over healthcare data
Managed Services
Day-to-day operation of the systems clinical staff depend on: continuous uptime, upgrades, user support, and compliance, run by people who work only in healthcare.
- RIS and PACS administration - uptime, upgrades, user support, and compliance checks
- HL7 messaging - interoperability and efficient patient data exchange between providers
- vCIO - strategic IT leadership aligning technology plans to business goals and the capital cycle
- vCISO - dedicated security leadership, risk assessment, and security governance
- Network administration - configuration, security, monitoring, and minimized downtime
- Server administration - installation, monitoring, maintenance, and issue resolution
- Workstation management - updates, security patches, and troubleshooting
- Around-the-clock help desk, so escalations stop landing on the same two people every night
- Disaster prevention and recovery - recovery objectives set with clinical leadership, and failover actually tested
Communications
Getting clinical data and clinical conversations from one system, or one person, to the next - across systems that were never designed to talk to each other.
- HL7 for clinical data exchange with legacy systems
- FHIR services for modern, secure, compliant healthcare data exchange
- Interface engineering across DICOM and enterprise master patient index (EMPI), including CorePoint
- Data mapping and system integration, so records match across referring partners
- HIPAA-compliant telephony, including remote consultation and departmental coordination
- Secure digital fax, HIPAA-compliant and integrated into existing workflows
Consulting
End-to-end radiology workflow analysis - the work between the departments, which is where most of it goes wrong.
- Workflow - end-to-end radiology process analysis, and vendor integration for better outcomes
- Radiologist consulting - imaging workflow, advanced visualization and AI, PACS and RIS interoperability
- Technologist consulting - imaging equipment integration, workflow automation, and system troubleshooting
- Patient registration - streamlined intake and billing, coordinated with radiology workflow
- Operations - report generation, image management, and data accuracy
- Revenue cycle management - billing accuracy, denial reduction, and registration-to-claims flow
- Medical records - accurate, secure handling, integrated with imaging data
- IT assessments - current-state review and clear recommendations before a transition or after an emergency
Security and Compliance
Patient data is the most sensitive thing on the network. We reduce the risk of it leaving, and keep the evidence an auditor asks for ready before they ask.
- Vendor risk assessment against HIPAA, PHI, PII, PCI, and GDPR, with remediation support
- Security information and event management (SIEM) - continuous, real-time security event monitoring
- Intrusion detection - advanced monitoring for unauthorized access, with automated response
- Vulnerability testing - finding and assessing weaknesses so they can be fixed before they are used
Hosting
Public, private, hybrid, and on-premise - matched to what the data is, what it costs to keep, and how fast it has to come back.
- Public cloud - as an AWS Advanced Tier Services Partner, HIPAA-eligible environments architected, migrated, and managed
- Private - dedicated Tier III / IV data center on SOC 2 Type 2 compliant infrastructure, with strict access control
- Hybrid - on-premise for the sensitive workloads, cloud for the rest, balanced against cost and scale
- On-premise - data sovereignty kept in house, with support for system management, updates, security, and legacy compatibility
Let us help with your next project.
Tell us about your integration challenge, cloud migration, or security need and we will put the right team on it.
Talk to us